Customer satisfaction is paramount. Whether you’re a streaming service, a concert promoter, or a movie theater chain, providing an exceptional experience to your audience is key to success. However, no matter how carefully you plan, customer returns are an inevitable part of the business. Managing these returns effectively can be the difference between a loyal customer base and a tarnished reputation. In this article, we will explore a show-stopping guide for the entertainment industry on how to manage customer returns handling and ensure that your audience remains delighted. Understanding the Importance of Returns Management Customer returns, in the context of …